Introducing home delivery on Tuesdays & Wednesdays!
1. Who is this privacy statement for?
Are you one of our customers or have you joined our waiting list? Then we use your personal data and this privacy statement applies to you. You may also visit our website. In this case, we also use your personal data.
2. Who is responsible for your data?
pWe, Nowa Market SRL, with registered office at Avenue Yvan Lutens 37B/3, 1150 Brussels, are responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).
3. What are personal details?
Personal details say something about you. The most well-known personal details are name, (e-mail) address, age and date of birth. Your bank account, your telephone number and your IP address are also personal data. A special type of personal data is special personal data. This is, for example, data about your health. Think of allergy information. We can only use this data if it is required by law or if you give us permission to do so. Otherwise, we cannot.
4. On what basis do we process your data?
Of course we are not allowed to use your data in this way. We can only do so if we have a 'basis' for doing so, as defined by law. This means that we may use your data for one or more of the following reasons:
5. Agreement
We need your data to enter into an agreement, for example if you are shopping on our website.
Legal obligation
There are many rules set out in law that we must follow. It states that we must store your personal data and for how long. Other organisations sometimes have to request data. Think of the tax authorities or the Ministry of Justice. If necessary, we will provide the data.
6. What does Nowa Market use your data for?
7. Other parties who use your data on our behalf
In order to provide a good service, we work with other companies who help us. We are not allowed to give them your details just like that. We choose these companies carefully and clearly agree how they will handle your data, which is recorded in a contract. We remain responsible for your data.
8. Use of your data for direct marketing
We want to inform you about our products and similar products and services that we offer that may be suitable for you. We do this even if you visit our website (and may not yet be a customer). We use a number of different sources to do this. You can read about these below: The personal data we have received from you as part of the contract and your account. When you visit our website, we look at how you use it. We do this, for example, by logging your IP address. We do this so that we can provide you with relevant personal offers. You must have agreed to the use of cookies and similar techniques such as javascripts. The use of social media depends on your privacy settings on the various social media sites.
9. Cookies
In addition to the personal data you provide to us (such as the above), we also collect data using cookies and similar techniques. This data includes the following:
Data about the devices you use to visit our website. This includes your phone or tablet's unique identifier, information about your operating system version, the browser you use and your device settings.
Information about how you use the website. This includes the clicks you make during your visit, but also the pages of our domain you visit and the time you do so, as well as the products you end up delivering.
10. Third party cookies
In addition to our own cookies, we also place third-party cookies from Facebook, Instagram and Google (Google Analytics) on our website. This is necessary to be able to show you our advertisements. Third party cookies are subject to their own privacy and cookie policies.
11. Social media
Through our social media channels, we engage with customers and website visitors about our organisation, products and/or services. We do this to provide useful and relevant information and/or answer questions that come in via social media. We use the internet and social media channels such as Facebook, Instagram and LinkedIn for this purpose. Of course, it may happen that we record (personal) data. Of course, we process this in accordance with this privacy statement. Do you have any questions or comments? Then please contact us via hello@nowa.market
12. Profiling
We use profiling. We do this for various reasons. One reason is marketing.
13. Direct marketing
We use profiling to provide you with tailored offers. Based on a number of characteristics, we try to determine your interests. Only if you fit a certain profile will you be selected for relevant marketing. Of course, we check the use of the data against the privacy rules. You can always object to the creation of a personalised profile for direct marketing purposes. You can change this in your account or by sending an e-mail to hello@nowa.market If you do not agree with us, we will check on a case-by-case, data type and group basis whether direct marketing is permitted in certain situations.
14. Security of your data
15. Your data outside Europe
Your data may also be processed outside Europe. This is subject to additional rules. Not all countries have the same strict privacy laws as Europe. If it is necessary to transfer your data to other companies or organisations outside Europe, we will ensure that we have a separate agreement with these parties that complies with European standards.
16. How do we determine how long we keep your data?
We will in any case retain data for as long as is necessary to achieve the purpose. The AVG does not have a specific retention period for personal data. Other laws may provide for minimum retention periods. In that case, we must also keep the data for that period. Take tax legislation, for example. We may be involved in a court case or other proceedings. In these cases, we keep the data in order to be able to demonstrate how the file is structured. We may keep the data in an archive until any claim is time-barred and we can no longer be involved in any proceedings.
17. What are my rights?
18. Do you have a complaint or is something unclear?
Please contact us if you have any questions about the privacy statement. We are happy to help you, hello@nowa.market. Do you disagree with the way we process your data? You can file a complaint with us at hello@nowa.market. You also have the right to file a complaint with the Belgian Data Protection Authority.
19. Would you like to read it at another time?
You can save our privacy statement by selecting "Save as" or "Save page as" in your browser. Please note that the privacy statement will be amended at a later date.
20. Changes to the privacy statement
Changes in the law or in our services and products may affect the way we use your personal data. If this happens, the privacy statement will be amended and this will be indicated. We recommend that you check the privacy statement regularly to see if anything has changed.